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SITE POLICIES

TERMS & CONDITIONS

CONDITIONS OF USE WTUE/iHeart Radio and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully. ​ PRIVACY Please review our Privacy Policy, which also governs your visit to our website, to understand our practices. ELECTRONIC COMMUNICATIONS When you visit wtuerockshop.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. COPYRIGHT All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of WTUE or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of WTUE/iHeart Radio, with copyright authorship for this collection by WTUE/iHeart Radio, and protected by international copyright laws. TRADE MARKS WTUE/iHeart Radio trademarks and trade dress may not be used in connection with any product or service that is not WTUE/iHeart Radio, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits WTUE/iHeart Radio. All other trademarks not owned by WTUE/iHeart Radio or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by WTUE/iHeart Radio or its subsidiaries. LICENSE AND SITE ACCESS WTUE/iHeart Radio grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of WTUE/iHeart Radio. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of WTUE/iHeart Radio. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of WTUE/iHeart Radio and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilizing WTUE/iHeart Radio name or trademarks without the express written consent of WTUE/iHeart Radio. Any unauthorized use terminates the permission or license granted by WTUE/iHeart Radio. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of WTUE/iHeart Radio so long as the link does not portray WTUE/iHeart Radio, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any WTUE/iHeart Radio logo or other proprietary graphic or trademark as part of the link without express written permission. YOUR MEMBERSHIP ACCOUNT If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with the involvement of a parent or guardian. WTUE/iHeart Radio and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT If applicable, visitors may have the ability to post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. WTUE/iHeart Radio reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant WTUE/iHeart Radio and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant WTUE/iHeart Radio and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify WTUE/iHeart Radio or its associates for all claims resulting from content you supply. WTUE/iHeart Radio has the right but not the obligation to monitor and edit or remove any activity or content. WTUE/iHeart Radio takes no responsibility and assumes no liability for any content posted by you or any third party. RISK OF LOSS All items purchased from WTUE/iHeart Radio are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier. PRODUCT DESCRIPTIONS WTUE/iHeart Radio and its associates attempt to be as accurate as possible. However, WTUE/iHeart Radio does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by WTUE/iHeart Radio itself is not as described, your sole remedy is to return it in unused condition. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY WTUE/iHeart Radio ON AN "AS IS" AND "AS AVAILABLE" BASIS. WTUE/iHeart Radio MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WTUE/iHeart Radio DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WTUE/iHeart Radio DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM WTUE/iHeart Radio ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WTUE/iHeart Radio WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS. CONTEST RULES All contests/sweepstakes/raffles/giveaways do not require a purchase to be entered. Send an email to info@wtuerockshop.com with the words [name of contest] in the subject line to submit an entry. Only one entry per email address. The winner(s) will be randomly drawn from the list of purchasers and email entries. Each purchased item counts as a "ticket" of entry for a chance to win. Any taxes, fees or shipping costs are the responsibility of the winner(s). The winner will be notified via the email submitted or used to purchase. The winner will then be publicly announced via the website, social media and any other WTUE/iHeart Radio marketing channel. Any taxes, shipping or additional fees are the sole responsibility of the winner. In the case the winner does not accept the item, a new winner will be drawn from the list of names and the previous steps will be taken. This process will continue until the prize is claimed. WTUE/iHeart Radio makes no claim of value, license or authenticity of the item and is not liable for any damages or injury caused by the item. By accepting the item the winner takes all risk and responsibility associated with the item. Must be 18+ years of age. APPLICABLE LAW By visiting wtuerockshop.com, you agree that the laws of the state of Ohio, USA, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and WTUE/iHeart Radio or its associates. DISPUTES Any dispute relating in any way to your visit to WTUE/iHeart Radio or to products you purchase through WTUE/iHeart Radio shall be submitted to confidential arbitration in Ohio, USA, except that, to the extent you have in any manner violated or threatened to violate WTUE/iHeart Radio intellectual property rights, WTUE/iHeart Radio may seek injunctive or other appropriate relief in any state or federal court in the state of Ohio, USA, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise. SITE POLICIES, MODIFICATION, AND SEVERABILITY Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to wtuerockshop.com. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. QUESTIONS: Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by sending an email to us at: info@wtuerockshop.com

PRIVACY POLICY

PRIVACY NOTICE Effective Date: November 22, 2022 This privacy notice discloses the privacy practices for WTUE and our website; http://www.wtuerockshop.com. This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following: What information we collect; With whom it is shared; How it can be corrected; How it is secured; How policy changes will be communicated; and How to address concerns over misuse of personal data. Information Collection, Use, and Sharing We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. Your Access to and Control Over Information You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website: See what data we have about you, if any. Change/correct any data we have about you. Have us delete any data we have about you. Express any concern you have about our use of your data Orders We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you. Sharing We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. Security We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment. Cookies We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. Some of our business partners may use cookies on our site (e.g., advertisers). However, we have no access to or control over these cookies. Links This web site may or may not contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. NOTIFICATION OF CHANGES When there is a change or update to our policies, we will contact you via email, unless you have previously told us not to by opting out of our emails. Other Provisions as Required by Law Numerous other provisions and/or practices may be required as a result of laws, international treaties, or industry practices. It is up to you to determine what additional practices must be followed and/or what additional disclosures are required. Please take special notice of the California Online Privacy Protection Act (CalOPPA), which is frequently amended and now includes a disclosure requirement for “Do Not Track” signals. If you have questions or concerns about this privacy policy, you should contact us immediately via email at info@wtuerockshop.com.

RETURNS, REFUNDS & EXCHANGES

RETURNS & REFUNDS Because of the nature of our production process, ALL SALES ARE FINAL. We offer no returns or refunds. LOST PACKAGES Any packages reported as lost will be submitted to the delivery service or carrier as an insurance claim by the purchaser. Whatever resolution arrived at by the courier will be considered final. EXCHANGES Exchanges are only allowed within 30 days of the shipping date. We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@wtuerockshop.com and send your item to: ROCKU, 72 S MAIN ST, MIAMISBURG OH 45342, United States. Exchanges may be made on a case by case basis. Photos and details are required by the purchaser in order to process any exchanges. SHIPPING Should an exchange be approved, you should mail your product to: ROCKU, 72 S MAIN ST, MIAMISBURG OH 45342, United States You will be responsible for paying for your own shipping costs for returning your item. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service and/or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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